Frequently Asked Questions
Everything you need to know about our garden buildings
In many cases, garden buildings in England fall under Permitted Development, meaning planning permission is not required.
However, this depends on:
- The height of the building
- Its position in relation to boundaries
- Whether it sits in front of your home
- Conservation areas or listed property status
- How much of your garden is already built on
We do not assume.
During your consultation, we review your situation and explain clearly whether permission is likely to be required. If planning is needed, we guide you through the next steps so you’re not navigating council rules alone.
No guesswork. No “it should be fine.”
However, this depends on:
- The height of the building
- Its position in relation to boundaries
- Whether it sits in front of your home
- Conservation areas or listed property status
- How much of your garden is already built on
We do not assume.
During your consultation, we review your situation and explain clearly whether permission is likely to be required. If planning is needed, we guide you through the next steps so you’re not navigating council rules alone.
No guesswork. No “it should be fine.”
Yes. Every building must sit on a suitable, level base.
This protects:
- Structural stability
- Door and window alignment
- Long-term durability
Depending on your garden, this may involve:
- A reinforced concrete slab
- Ground screw systems
- Another engineered base solution
We assess ground conditions before installation. A poor base is one of the most common causes of long-term problems — so we never treat it as an afterthought.
We can either prepare the base for you or work with your contractor — but it must meet specification.
This protects:
- Structural stability
- Door and window alignment
- Long-term durability
Depending on your garden, this may involve:
- A reinforced concrete slab
- Ground screw systems
- Another engineered base solution
We assess ground conditions before installation. A poor base is one of the most common causes of long-term problems — so we never treat it as an afterthought.
We can either prepare the base for you or work with your contractor — but it must meet specification.
Yes — for orders over £5,000, delivery and professional installation are included.
This means:
- Delivery to your property
- Installation by experienced teams
- Full on-site assembly
You are not left with a pallet on your driveway.
We manage the build from arrival to completion.
This means:
- Delivery to your property
- Installation by experienced teams
- Full on-site assembly
You are not left with a pallet on your driveway.
We manage the build from arrival to completion.
We believe pricing should be clear from the beginning.
Typically included:
- The timber structure
- Roof covering
- Flooring (where specified)
- Professional installation (for qualifying orders)
Common additional elements, depending on your project:
- Base preparation
- Electrical connection from the house
- Heating systems
- Guttering
- Optional finishes or upgrades
Before you commit, we provide an estimate that separates what’s included from what is optional.
High-ticket purchases stall when costs feel unclear — so we avoid vague “from” pricing.
Typically included:
- The timber structure
- Roof covering
- Flooring (where specified)
- Professional installation (for qualifying orders)
Common additional elements, depending on your project:
- Base preparation
- Electrical connection from the house
- Heating systems
- Guttering
- Optional finishes or upgrades
Before you commit, we provide an estimate that separates what’s included from what is optional.
High-ticket purchases stall when costs feel unclear — so we avoid vague “from” pricing.
Many of our buildings can be specified for year-round use.
This requires:
- Proper insulation
- Double glazing
- Ventilation
- Appropriate heating
A decorative summerhouse and a fully insulated garden room are not the same thing. If you intend to work from the space through winter, we will advise accordingly.
We design for British weather — not just summer photographs.
This requires:
- Proper insulation
- Double glazing
- Ventilation
- Appropriate heating
A decorative summerhouse and a fully insulated garden room are not the same thing. If you intend to work from the space through winter, we will advise accordingly.
We design for British weather — not just summer photographs.
Timelines typically range between 2 and 6 months, depending on:
- Product type
- Level of customisation
- Planning requirements (if applicable)
- Seasonal demand
During your consultation call, we provide a realistic estimate based on your chosen model and current schedule.
We prefer to under-promise and deliver steadily rather than rush and disappoint.
- Product type
- Level of customisation
- Planning requirements (if applicable)
- Seasonal demand
During your consultation call, we provide a realistic estimate based on your chosen model and current schedule.
We prefer to under-promise and deliver steadily rather than rush and disappoint.
Access varies by building size and installation method.
We assess:
- Side gate width
- Driveway access
- Distance from unloading point to build area
- Height restrictions
In many cases, buildings can be assembled on site in sections if access is limited.
If access presents a challenge, we address it before installation day — not when the lorry arrives.
We assess:
- Side gate width
- Driveway access
- Distance from unloading point to build area
- Height restrictions
In many cases, buildings can be assembled on site in sections if access is limited.
If access presents a challenge, we address it before installation day — not when the lorry arrives.
Warranty terms vary depending on the specific product and materials selected.
We provide clear written warranty details at quotation stage, including:
- What is covered
- The duration of cover
- Any maintenance requirements
- What is not covered
We are careful not to make blanket promises.
As with any timber structure, proper installation and ongoing maintenance play a role in long-term performance. We explain this openly so expectations are realistic from the start.
If you have a concern after installation, you contact us directly — not a third party.
We provide clear written warranty details at quotation stage, including:
- What is covered
- The duration of cover
- Any maintenance requirements
- What is not covered
We are careful not to make blanket promises.
As with any timber structure, proper installation and ongoing maintenance play a role in long-term performance. We explain this openly so expectations are realistic from the start.
If you have a concern after installation, you contact us directly — not a third party.
There is no pressure sales call.
The consultation is structured to clarify:
1. What you want the space to achieve
2. Budget alignment
3. Planning considerations
4. Base and access requirements
5. Estimated timelines
If the project is viable, we move to specification and formal quotation.
If it isn’t the right fit, we say so.
The consultation is structured to clarify:
1. What you want the space to achieve
2. Budget alignment
3. Planning considerations
4. Base and access requirements
5. Estimated timelines
If the project is viable, we move to specification and formal quotation.
If it isn’t the right fit, we say so.